Best Auto Repair, Longwood

CONTACT US
  • Call: 407-775-5455
    Text: 407-813-3302

  • 705 Industry Rd
    Longwood, FL 32750

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 9:00AM - 3:00PM
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 407-775-5455 or make an appointment online!

What People Say About Us

Longwood
  • reviewiconHighly Recommend
    Import Cars & Trucks, near Longwood, FL


    Awesome shop, if you want a job done right and at a reasonable price call these guys! The owner was a mechanic at the Mercedes dealer in Maitland for 15 years, he definitely knows his stuff!

  • reviewiconHighly Recommend
    Import Cars & Trucks, near Longwood, FL


    Awesome customer service and very reasonable cost would definitely recommend to anyone

Longwood
  • reviewiconProfessional Service
    Quick Lube Services, near Longwood, FL


    Just got my oil changed here. Good service, actual honest mechanic who quoted me a very fair price on another service I already knew I needed. Will be back and will recommend to friends and family, thanks!

  • reviewiconProfessional Service
    Quick Lube Services, near Longwood, FL


    Awesome service! Very sweet staff

Longwood
  • reviewiconHonest and Fair
    Car & Truck Care, near Longwood, FL


    Went here based on the good reviews and made a great choice. The service was almost half of what was proposed to me by the dealer. And very competitive with other mechanics in the area. They had great customer service, gave me a fair price and the best part was how fast they were. My car was ready next day exactly when they said it would be ready. Plus they gave me a complimentary car wash under the hood and all around. Will definitely recommend and come again in the future.

  • reviewiconHonest and Fair
    Car & Truck Care, near Longwood, FL


    Recently my BMW 328i was at another shop getting gaskets replaced, I had to take it back after they cracked the valve. In the process of them redoing it, one of my coolant hose was put on the wrong way & my alternator started eating the hose causing coolant leak. I refused to take it back & instead brought it to Fabian at revolution imports. He was able to point out what happened & got the issue fixed next day. I wish I would've brought my car in sooner!! Fair prices & most importantly honest, reliable work.

Call us for service: 407-775-5455

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ASE Master Technician
BBB Accredited Business
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